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Frequently Asked Questions
What is the response time for support tickets?↓
We typically respond within 24 hours. Priority support is available for Pro and Business plans with response times under 4 hours.
Do you offer phone support?↓
Phone support is available for Enterprise customers. Contact our sales team for details.
How can I report a security issue?↓
Please email security@aegiscloud.in with details. We take all security reports seriously and will respond within 24 hours.
Do you offer custom development services?↓
Yes! Our Enterprise plan includes custom integrations and development. Contact our sales team to discuss your needs.